Why this happens
This is often called "hallucinating," and it happens because of the current limitations of the AI models behind Cleo. For example, Cleo might not have been trained on the most recent information and can get things wrong when asked about recent events. Cleo can also generate explanations, facts, or examples that sound confident and correct, but are not actually accurate.
Always double-check
You should not treat Cleo as your only source of truth. Always double check anything important, especially before an exam, an assignment, or any situation where getting it wrong actually matters.
Report a bad response
If Cleo gives you a response that seems off, incorrect, or just doesn't sit right, you can hit the thumbs down button below the response. This helps us see where things are going wrong and work on fixing them.
Contact
You can also reach out to us directly with feedback or concerns at the contact details below.
